Feedback

Give users one clear place to speak.

Gleam turns scattered feedback into a focused inbox your team can actually use. Users submit in context, vote on what matters, and follow progress without leaving your product.

Customer-facing feedback

A public conversation that stays structured behind the scenes.

Open

gleam.land/feedback

Users can vote, comment, and follow progress without seeing the admin UI.

Search requests

Offline votes disappear after relaunch

In Progress

76 votes · General Feedback

76 votes7 repliesTeam replied

Crash reports need automatic device context

Under Review

Three affected builds with scoped device metadata.

23 votes4 replies

Dark mode for customer portal

Completed

37 votes · Portal

37 votes12 replies

The problem

What breaks without a follow-up path

When feedback lands in app reviews, DMs, support email, and private notes, you cannot tell which issues are isolated complaints and which ones are blocking retention.

The solution

How Gleam handles it

Create a lightweight feedback surface for every project. Gleam groups similar requests, keeps votes and comments attached, and gives each post a status users can understand.

Capabilities

Built for the daily shipping rhythm.

Each product area is designed to stay lightweight enough for a small team, while keeping the data structured enough for automation, reporting, and agent-assisted work.

Public and private boards
Votes and threaded comments
Merge duplicate requests
Board-level submission controls
Status and category tracking
Guest-friendly feedback capture

Workflow

From signal to follow-through.

1

Collect

Users submit a request from your portal, app, or SDK entry point.

2

Clarify

Votes, comments, duplicate reports, and board context stay attached.

3

Prioritize

The team sees which requests are urgent, repeated, or tied to churn risk.

Outcomes

Why teams use Feedback inside Gleam.

Higher quality user signal
Less manual triage
Visible status for every request

More features

The workflow works best together.